Erick Simpson

As Vice President and CIO of Intelligent Enterprise and MSP University, Erick Simpson has experienced first-hand the challenges of growing an I.T. Business. Intelligent Enterprise has been providing Information Technology Solutions to the Southern California SMB Market since 1997. Their relationships with partners such as Microsoft, Cisco, Citrix, Intel and HP have allowed them the ability to design, scale and implement effective infrastructure solutions for their diverse client base.

Intelligent Enterprise successfully migrated to a Managed Services business model in January of 2005. Prior to this, they were operating as many other I.T. Providers have – reacting to Clients in “break-fix” mode, and dealing with the constant demand to recruit new clients and sell new solutions each and every month in order to meet their receivables goals.

Intelligent Enterprise developed an “All You Can Eat” Managed Services Approach focused on 3 Core Deliverables – Remote Help Desk, Proactive Network Monitoring, and they pioneered Vendor Management. Through the creation of a Managed Services Sales and Marketing approach unique to the Industry, Intelligent Enterprise sold over $2MM worth of Managed Services Agreements before being asked to share their Managed Services knowledge and expertise with hundreds of IT Service Providers, Vendors and Channel Organizations nationwide through their Managed Services University at www.mspu.us.

A recognized Author, Speaker and Trainer, and contributor to Microsoft's Small Business Channel Community Expert Column and Presenter of a continuing series of Microsoft Webcasts on Managed Services, Erick is the author of "The Guide to a Successful Managed Services Practice - What Every SMB IT Service Provider Should Know...", the definitive book on Managed Services, and the follow-up in his Managed Services Series “The Best I.T. Sales & Marketing BOOK EVER! Erick has also co-authored the HTG publication “Peer Power – Powerful Ideas for Partners from Peers”.

Erick's previous experience includes overseeing the design, development and implementation of Enterprise-level Help Desks and Call Centers for Fortune 1000 organizations.